SIGN-FACE ISSUES

Sign-Face Issues


• Broken/Cracked Acrylic
• Peeling Vinyl Graphics
• Faded Color
• Weathered Trim-Cap

In our experience in signage repair, we have seen a range of damages to a sign-face
– many occurring naturally.

Direct exposure to sunlight can cause colors to fade and vinyl graphics, trim-cap
and acrylic to crack and peel.

Service for this type of sign damage usually requires a sign technician to make
two trips and a three-step process:
   1. Diagnosing the issues
   2. Recreating the damaged item back at the Rite Lite facility
   3. Installing the new / serviced feature

EMC ISSUES

EMC Issues


• Power Outage
• Remoting Issues
• Panel Board Outage

EMCs, or Electronic Message Centers, are large RGB panels wired together to
create one large, interchangeable digital image within a Monument, pylon or wall sign.

Since EMCs are connected remotely, common issues include connectivity to the sign.

Service for EMC issues usually requires two trips by our sign technician and a
three-step process:
   1. Diagnosing the issues
   2. Ordering the replacement parts
   3. Installing the replacement parts

ILLUMINATION ISSUES

Illumination Issues


• Faulty Power Supply
• Electrical Issues
• Time/Clock / Photo Cell

Illumination issues on a sign can vary from faulty bulbs and/or power
supplies and are often diagnosed and fixed in one trip from our service technician.

***PLEASE NOTE: New neon units will be brighter than older neon units.
Consider Retro-Fitting faulty neon illumination to LED.***

Service for Illumination issues usually requires only one trip by our sign technician
and a two-step process:
   1. Custom to check time clock settings & breaker
   2. Rite Lite Service Technician will diagnosing the issues
   3. Replacing the broken parts

NEON ISSUES

Neon Issues


• Faulty Neon Units
• Faulty Transformer
• Electrical Issues

Neon issues occur more than you’d think and neon is difficult to service due to the
small amount of available artisans with neon bending skills. Rite Lite employs a
professional neon bending department for custom neon signs and neon service.

***PLEASE NOTE: New neon units will be brighter than older neon units.
Consider Retro-Fitting faulty neon illumination to LED.***

Service for neon issues usually requires two trips by our sign technician and a
two-step process:
   1. Diagnosing the issues
   2. Recreating the damaged neon back at Rite Lite facility

RE-LOCATION / REMOVAL

Relocation / Removal


• Business Closing
• Business Moving
• Sign Re-Location

Businesses relocate... Businesses close...

There are a few scenarios where a sign will need to be uninstalled, and our
technicians have the experience and fleet required to smoothly execute a sign
relocation and / or removal.

Service for relocation and / or removal usually requires two trips by our sign
technician and a two-step process:
   1. Diagnosing the original sign location (and new location)
   2. Sign removal and reinstalling in a new location or sign removal
       and proper disposal / recycle

D.O.T. RELOCATION

D.O.T. R/W Relocation


• Relocation Estimate
• Sign Appraisal

New roads are popping up everywhere! Sometimes new roads require old business
signs and billboards to relocate. Rite Lite can help with detailed survey information,
project management of relocation, and equipment to move any sign.

Service for a D.O.T. R/W Relocation usually requires two trips pre location by our
sign technician:
   1. Survey the original location of sign
   2. Survey the new location of sign
   3. Remove, disassemble, relocate and install at new location

LED RETRO FIT

LED Retro-Fit


• Replacement of Neon
   Internall-Illumination

Not too long ago, all channel letters and wall signs were illuminated with neon.
As technology gave us LEDs, it replaced this traditional illumination method.
It makes financial sense to Retro-Fit your sign when any neon illumination needs
replacing. There are many benefits to LEDs, including energy-efficiency, longevity
and light quality. LEDs are not affected by cold weather like neon tubing as the
argon/mercury can get very dim at freezing.

***See local power company for green-initiative incentives.

Service for LED Retro-Fitting usually requires one trip by our sign technician:
   1. Removing old neon tubing
   2. Measuring for amount of LEDs
   3. Installing LEDs and Power Supplies in a Channel Letter / Wall Sign

PARKING LOT POLE LIGHTS

Parking Lot Pole & Wall Lights


• Replacement of Bulbs
• Pole Light Schematic
   Survey

If you own a business, chances are you are responsible for the illumination
of your parking lots lights. Servicing parking lot and wall light outages is as
simple as a bucket truck, a technician, and a brand new bulb to replace the
faulty bulb! We can also add numbers the poles, providing you with a detailed
Pole Light Schematic for future light outtage directions.

Service for Parking Lot Pole Lights usually requires one trip by our sign technician:
   1. Determine the correct bulb
   2. Remove the broken bulb
   3. Replacing with new bulb

HOLIDAY PREP

Holiday Prep


• Replace all bulbs in all
   signs in a series of stores

Retail stores that expect a lot of customers throughout the holiday season like
to make sure all of their signage is working properly. A Rite Lite technician will
visit each location at night and take photos of how all the signs are illuminating
for the client to see how all of these signs are illuminating.

Service for Holiday Lights usually requires two trips per location by our sign
technician:
   1. Diagnosing all signs and taking pictures of current illumination
   2. Client reviews photos and orders new bulbs
   3. Our technician replaces the bulbs on all relevant signs